SB
Shaneen B
1 reviews | Active since Jan 2021
09 Mar 2021, 10:36
No accountability
Last correspondence received from Mosa at Rain confirming someone would attend to my complaint was over a month ago. It amazes me that no one holds themselves accountable for resolving this matter. My only resort now is to go to the Ombudsman.
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Rain's replyOfficial
09 Mar 2021, 11:05Good morning Shaneen.
I would like to apologize for the inconvenience, please note that I am awaiting feedback from the agent who was assisting you on the ticket.
My sincerest apologies for the frustration.
Kind Regards
Mosa
I would like to apologize for the inconvenience, please note that I am awaiting feedback from the agent who was assisting you on the ticket.
My sincerest apologies for the frustration.
Kind Regards
Mosa
Rain's reply09 Mar 2021, 11:05
Official
Good morning Shaneen.
I would like to apologize for the inconvenience, please note that I am awaiting feedback from the agent who was assisting you on the ticket.
My sincerest apologies for the frustration.
Kind Regards
Mosa
I would like to apologize for the inconvenience, please note that I am awaiting feedback from the agent who was assisting you on the ticket.
My sincerest apologies for the frustration.
Kind Regards
Mosa