HP
Henk P
1 reviews | Active since Oct 2015
30 Sept 2020, 15:44
NO access
I've activated my rain 4g card on 22 September 2020. Up to today 30 September 2020 I still don't have internet connection. I've phoned 5 times and send emails to assistance and still no access to use the service
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
01 Oct 2020, 11:58Hi Henk
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply01 Oct 2020, 11:58
Official
Hi Henk
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
HP
Henk P's updateReviewer Update
01 Oct 2020, 12:19If this is not resolved today - can I please be refunded to enable me to make use of another service provider who will supply me the service I paid for
HP
Henk P's update01 Oct 2020, 12:19
Reviewer Update
If this is not resolved today - can I please be refunded to enable me to make use of another service provider who will supply me the service I paid for