GB
George B
1 reviews | Active since Mar 2012
24 Jul 2023, 13:37
No 5G signal for more than a year
I refer to a call i logged at Rain *** I have a problem I am paying for a year For 5G internet but I never get that service I always pay Rain on time but I never get the speed they send out a technician but nothing gets fixed more than a year I have not had the service I am supposed to get I have told them but nothing is being done about it.
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
24 Jul 2023, 13:57Hi George,
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply24 Jul 2023, 13:57
Official
Hi George,
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
GB
George B's updateReviewer Update
26 Jul 2023, 10:40No one contacted me yet this is dissapointing
GB
George B's update26 Jul 2023, 10:40
Reviewer Update
No one contacted me yet this is dissapointing
GB
George B's updateReviewer Update
27 Jul 2023, 10:04you can call now was in a meeting
GB
George B's update27 Jul 2023, 10:04
Reviewer Update
you can call now was in a meeting
GB
George B's updateReviewer Update
27 Jul 2023, 12:30My complaint is just the signal I am getting but I have been charged R1000 for more than a year without getting 5G service this is not fair and you guys dont fix this problem since. I need the internet to work as it suppose for my business
GB
George B's update27 Jul 2023, 12:30
Reviewer Update
My complaint is just the signal I am getting but I have been charged R1000 for more than a year without getting 5G service this is not fair and you guys dont fix this problem since. I need the internet to work as it suppose for my business
GB
George B's updateReviewer Update
28 Jul 2023, 08:05Had no resolution no call back just shows the value of a coustomer as long as i pay the fee they dont care if i get the service
GB
George B's update28 Jul 2023, 08:05
Reviewer Update
Had no resolution no call back just shows the value of a coustomer as long as i pay the fee they dont care if i get the service
GB
George B's updateReviewer Update
31 Jul 2023, 15:20Guys I cant believe you are sending this message after you send a technician twice and the problem was not resolve and is not resolve yet guys please get this resolved you cant expect me to fix your problem the router is already on top of my roof guys as I am saying you have been charging me for a service I am not getting
GB
George B's update31 Jul 2023, 15:20
Reviewer Update
Guys I cant believe you are sending this message after you send a technician twice and the problem was not resolve and is not resolve yet guys please get this resolved you cant expect me to fix your problem the router is already on top of my roof guys as I am saying you have been charging me for a service I am not getting