ZS
ZEE S

1 reviews | Active since Apr 2018

01 May 2024, 09:22

Nightmare I feel like crying second time dealing with thih

Rain has been robbing me for a long time this is the second time they double debit my wifi was off the whole month of April but they debited on the 30th now they debited for May how is that possible when you call send emails there is no help received I am so angry at Rain internet service provide they are a nightmare to deal with their agents are unprofessional they promise to call back and never call.

0
Replies (14)
Rain
Rain's reply01 May 2024, 10:24
Official
Hi ZEE S.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.
ZS
ZEE S's update01 May 2024, 11:17
Reviewer Update
The whole month of April the wifi was off so what was the debit order for even the agent that called me couldn't even answer he was telling me about Feb so are u saying I have to pay for a service I didn't use that Is day light *******
ZS
ZEE S's update01 May 2024, 11:18
Reviewer Update
Why was I debited yesterday because the wifi was off that is what I would like to know
ZS
ZEE S's update01 May 2024, 11:19
Reviewer Update
You are quick to reply to reviews but flphone calls or emails no response the agent was suppose to call me he never because he didn't have answers for me please reply and check the last call I received from u.Ur calls are recorded
ZS
ZEE S's update01 May 2024, 11:21
Reviewer Update
I'd u can say no the wifi was on the whole month of April that is why we are debitiing u it will be a different story I need to cancel you guys asap u are giving a person migraine
ZS
ZEE S's update01 May 2024, 13:07
Reviewer Update
Don't lie I spoke to your agent listen to the last call I took from you guys I didn't use ur service in April what are you taking about saying I didn't take the call when your calls are recorded I am so angry u are a **** I pay in advance so there was no payment in April which is why I was disconnected for the whole month why debit then what am I paying for my goodness and the nerve of u to say I didn't answer the call wow
ZS
ZEE S's update01 May 2024, 13:38
Reviewer Update
And underline disconnected as u have stated so what am I paying for u are bullies it because u can just keep on going in a person's account checking but there is a debit order date u are ****** ghhhaaaaa
ZS
ZEE S's update02 May 2024, 13:02
Reviewer Update
Imagine what you are saying doesn't make sense u are bullies and ******s you company is a **** why don't I get a call because I can't call u because I owe I want this **** canceled with immediate effect I am tired of paying for **** keep the money and come fetch ur router if you want it
ZS
ZEE S's update02 May 2024, 13:03
Reviewer Update
I want to cancel today
ZS
ZEE S's update02 May 2024, 16:14
Reviewer Update
Amen Jesus hopefully soon Lord I pray that they call me before they say I owe them more let this nightmare end in Jesus name Amen
ZS
ZEE S's update03 May 2024, 10:16
Reviewer Update
I am still waiting for a call to cancel the next thing I will get is that I owe a million for disconnected service and top of that you are still trying to debit my account I am failing to understand what kind of a company are you,as long as you get money for disconnected internet you are happy.U deserve a -0 rating because wow I have never seen such *********** business u.Dissapointed and frustration is not even the words I have for u worst ever,worst nightmare.
ZS
ZEE S's update05 May 2024, 20:28
Reviewer Update
Heee Bana my goodness this is May's payment how do I owe something I haven't even used this is suppose to be foe the current month u still took my Money for a disconnected service in April and then u want me to pay for the new month how the hell am I owing for disconnected service this is not a contract its a month to month and we pay before using the service what Hell company are u guys the nerve of typing such ******* come and tell me about ur 10.13 my ass m***xx
ZS
ZEE S's update05 May 2024, 20:31
Reviewer Update
You are ******s there's nothing u can say to convince me otherwise u are ******s go to ur Facebook and here on hellopeter and see what most of the so called customers theat u care about so much are complaining about this is not the 1st time u are doing this to me such ******* the nerve my goodness
ZS
ZEE S's update05 May 2024, 21:23
Reviewer Update
*******