NM
Nombulelo M
1 reviews | Active since Feb 2020
26 Aug 2026, 11:31
NIGHTMARE CANCELLIATION
Good day
I have been trying to cancel my contract with Rain since June 2026 but I am not getting any assistance or getting hold of agents/consultants. I have not used Rain since June and Its almost impossible to cancel but they keep on billing my account, now i am in arrears. - Email Address: *** - Account Number: ***6 - Cellphone Number - ***
Please assist with the cancelation and details of where I can send the router.
Thanks Slindile Mirha
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
26 Aug 2026, 11:35Dear Nombulelo,
Thank you for contacting us. We sincerely apologize that your experience with our rain service did not meet your expectations. Please be assured that we will thoroughly investigate your inquiry and provide you with a detailed response.
Best regards,
rain
Thank you for contacting us. We sincerely apologize that your experience with our rain service did not meet your expectations. Please be assured that we will thoroughly investigate your inquiry and provide you with a detailed response.
Best regards,
rain
Rain's reply26 Aug 2026, 11:35
Official
Dear Nombulelo,
Thank you for contacting us. We sincerely apologize that your experience with our rain service did not meet your expectations. Please be assured that we will thoroughly investigate your inquiry and provide you with a detailed response.
Best regards,
rain
Thank you for contacting us. We sincerely apologize that your experience with our rain service did not meet your expectations. Please be assured that we will thoroughly investigate your inquiry and provide you with a detailed response.
Best regards,
rain
NM
Nombulelo M's updateReviewer Update
27 Aug 2026, 15:47I am still not getting any assistance from Rain, not even a confirmation on email or even a mere phone cal confirming cancellation and address where the route must be shipped to.
I am at a point where I see that there’s no line of proper communication with Rain, phones aren’t getting answered, email doesn’t exits but they keep on billing and billing non stop.
I am at a point where I see that there’s no line of proper communication with Rain, phones aren’t getting answered, email doesn’t exits but they keep on billing and billing non stop.
NM
Nombulelo M's update27 Aug 2026, 15:47
Reviewer Update
I am still not getting any assistance from Rain, not even a confirmation on email or even a mere phone cal confirming cancellation and address where the route must be shipped to.
I am at a point where I see that there’s no line of proper communication with Rain, phones aren’t getting answered, email doesn’t exits but they keep on billing and billing non stop.
I am at a point where I see that there’s no line of proper communication with Rain, phones aren’t getting answered, email doesn’t exits but they keep on billing and billing non stop.
NM
Nombulelo M's updateReviewer Update
28 Aug 2026, 08:58Good day
My number is *** if you wish to make contact with me
My number is *** if you wish to make contact with me
NM
Nombulelo M's update28 Aug 2026, 08:58
Reviewer Update
Good day
My number is *** if you wish to make contact with me
My number is *** if you wish to make contact with me