YO
Yolanda O

1 reviews | Active since Mar 2015

12 Mar 2021, 17:01

Nightmare

The customer service at rain is non existent, repulsive to say the least. I have had no connection for days on my sim and the customer service takes days to reply to connection related emails. nothing but a nightmare with this network. I am cancelling my sim

0
Replies (1)
Rain
Rain's reply13 Mar 2021, 07:09
Official
 Good morning Yolanda

I trust you are well 

Please accept my humble apologies for the service that you have received thus far. 

I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket so that we can assist you 

Stay safe. 

Regards 
Mosa