NEVER USE RAIN AS AN ISP!!!!!!!!!!!!!!!!!!!!!!

I decided to give Rain a chance, against my better judgement. No service from their customer service department, router still does not work after more than a week, keep getting told 48 hours yet no one gets back to you. They are ***********! I want my money back that you took yet supp**** no service for. Never use Rain, they are the worst of the worst!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Now I am told they will call me, escalate the matter, this has been going on for more than a week. Still no one is contacting me, no one is collecting their router and no one is reimbursing me! I will continue putting up my review daily, also on all other social media platforms until this get sorted! I want my money back!!!!!!!!!!!!!!!!!