RO
Roelof O

1 reviews | Active since Oct 2017

05 Jun 2025, 12:44

NEVER USE RAIN

Excellent Sales process - there it stops. There accounting is a nightmare, continue to make deductions on debit orders just when they want - when talking to agent the phone disconnects. In 3 months using the system they already deducted double the required monthly fees (in total). Trying to talk to agent impossible as phone disconnects - no phone back. Just spend 2 hours to try to talk to them with no luck. Don't know reason for phone setup never can connect ID to account anyway. NEVER USE RAIN

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Replies (1)
Rain
Rain's reply05 Jun 2025, 14:08
Official
Hi Roelof O,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.