NEVER SIGN UP FOR RAIN
Do not recommend rain to anyone!!!!!
3 days later, entire estate off, 20 phone calls to the *********** call centre, several emails. And all we get is empty promises, "we have escalated it" and "its not our department" oh and lots of "just reboot your router"
Helpful (0)
Replies (3)0
Replies (3)'s updateReviewer Update
19 Sept 2021, 08:07Day 5... Still no wifi, towers down as we have been telling you since Wednesday 7am!!!! Now after 5 days finally confirmed but guess what? the technicians don't work weekends, I guess they also don't work Wednesday to Friday as it was reported than already and still not fixed. Worst customer service I have ever experienced!
's update19 Sept 2021, 08:07
Reviewer Update
Day 5... Still no wifi, towers down as we have been telling you since Wednesday 7am!!!! Now after 5 days finally confirmed but guess what? the technicians don't work weekends, I guess they also don't work Wednesday to Friday as it was reported than already and still not fixed. Worst customer service I have ever experienced!
's updateReviewer Update
20 Sept 2021, 13:46Almost going for a week now, no call back, no feedback, no wifi.
Most painful customer service I have ever received.
Most painful customer service I have ever received.
's update20 Sept 2021, 13:46
Reviewer Update
Almost going for a week now, no call back, no feedback, no wifi.
Most painful customer service I have ever received.
Most painful customer service I have ever received.
's updateReviewer Update
22 Sept 2021, 17:05YES I HAVE REQUESTED TO CANCEL THE 5G SERVICE, AS THE PROBLEM HAS STILL NOT BEEN RESOLVED. 8 DAYS LATER!
's update22 Sept 2021, 17:05
Reviewer Update
YES I HAVE REQUESTED TO CANCEL THE 5G SERVICE, AS THE PROBLEM HAS STILL NOT BEEN RESOLVED. 8 DAYS LATER!