Never have internet Northriding ah, service is shocking and communication is minimal

I am extremely upset with the rain service. Firstly it took days before my internet started working. Then I discovered that for about 6 months they where charging me for a service I did not have.. Next issue was that where I resided and work from, their is minimal internet service, which has caused a dip in my income. Almost daily I am being informed that , they're aware that the service is down and have a technician looking into ot, almost daily. I cannot run my business correctly without the service. THEN due ro financial issues and waiting on payments , I informed them that I would be paying later than. Normal because I am waiting on clients to process their payments and arranged for a extention for a few days and they cut me off even after making a arrangement. They never get the date right for attempting to debit my account. I never have internet. The call centre never gets back to me even after 9 tickets logged a day ! I am seriously really upset with rain, we even at work have a running joke that , when it rains , rain is the only thing shay does nt rain. Now I am sitting with no internet , yet again, I pay for 5g and never have 5 g. It drops all the time. And now I cabt reconnect my account because they cant debit the right time and no one calls me back from the call centre. I make arrangements ro pay and they cut me off before that date, I.would nt recommend rain to anyone. I used to be happy but that was short lived. Of 30 daysbof the month my internet works 13 days. The rest it's slow , not connecting or just down all together