NP
Naeem P
1 reviews | Active since Jul 2022
31 Jan 2025, 09:32
Never Choose Rain
I have been with Rain for over 2 years, never had any issues. I requested a cancelation effective 31 December 2024. Rain the proceeded to debit the final invoice effective end of December 2024. I returned the router and then got debited again End of January 2025 for a service I canceled. I call in to the call center 7 times now, on hold for 20 mins and I get told that the Supervisor declined my refund.
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Replies (2)
Rain's replyOfficial
31 Jan 2025, 11:45Hi Naeem P,
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll be in contact soon.
Regards,
rain.
Rain's reply31 Jan 2025, 11:45
Official
Hi Naeem P,
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll be in contact soon.
Regards,
rain.
NP
Naeem P's updateReviewer Update
03 Feb 2025, 20:51Absolute nonsense. You debited me for January!! Even though I canceled effective end of December 2024. You debited me end of December for what?? Then end of January again??
NP
Naeem P's update03 Feb 2025, 20:51
Reviewer Update
Absolute nonsense. You debited me for January!! Even though I canceled effective end of December 2024. You debited me end of December for what?? Then end of January again??