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MM
Mpolokeng M

1 reviews | Active since Apr 2020

14 Apr 2025, 15:28

Network provider from Hell!

Another day with no service and empty promises! I haven't had network since late March up to date. They gave me a new SIM card and I'm still without service

0
Replies (6)
Rain
Rain's reply14 Apr 2025, 17:26
Official
Hi Mpolokeng,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into it and will be in touch with you to assist further.

Thank you.
rain.

Best regards,

Rain
Rain's reply14 Apr 2025, 17:27
Official
Hi Mpolokeng,

Please provide us with the alphanumeric number printed on the SIM card, this number can also be found on the packaging of the SIM cards.

Regards,
rain.

Best regards,

MM
Mpolokeng M's update14 Apr 2025, 17:30
Reviewer Update
NTG7VJ
02108
***
Rain
Rain's reply14 Apr 2025, 19:59
Official
Hi Mpolokeng,

Thank you for taking our call. As per the telephone conversation, we have passed the matter on to the relevant department for further investigation and assistance. Feedback will be provided once available.

Regards,
rain.

Best regards,

MM
Mpolokeng M's update16 Apr 2025, 08:43
Reviewer Update
ANOTHER DAY OF NO SERVICE!!!! This is really frustrating, I am paying for a service that I can't use
Rain
Rain's reply16 Apr 2025, 09:55
Official
Hi Mpolokeng,

Thank you for taking our call. We have escalated the matter to the relevant department for further assistance.

We will be in touch to provide further feedback.

Regards,
rain

Best regards,