PT
Phumelele T
1 reviews | Active since Jun 2022
02 Mar 2025, 09:04
Network problem in soshanguve
I have been using rainy 4g for the past 5 years it was working fine all this years all of sudden for the past two week it has stopped working when I get home I can’t have access to the internet, I have been trying to call their call center but I can’t get any assistance they keep on saying they will fix it even today it’s not fixed, but tomorrow they will debit money, I’m really disappointed with their service
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
02 Mar 2025, 09:36Hi Phumelele T,
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your connection query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your connection query; we will be in touch to further assist.
Regards,
rain.
Rain's reply02 Mar 2025, 09:36
Official
Hi Phumelele T,
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your connection query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your connection query; we will be in touch to further assist.
Regards,
rain.
PT
Phumelele T's updateReviewer Update
03 Mar 2025, 12:41Good day please get back to me regarding the follow up because I work from home so now I have to drive out to get network
PT
Phumelele T's update03 Mar 2025, 12:41
Reviewer Update
Good day please get back to me regarding the follow up because I work from home so now I have to drive out to get network
PT
Phumelele T's updateReviewer Update
10 Mar 2025, 15:31Good day I’m not happy with your service I settled my account my sim has been off for the past 3 hours
PT
Phumelele T's update10 Mar 2025, 15:31
Reviewer Update
Good day I’m not happy with your service I settled my account my sim has been off for the past 3 hours
PT
Phumelele T's updateReviewer Update
10 Mar 2025, 15:36Last week I didn’t fade network for the whole week now I settled my account since I keep calling your team the guy said after 10 minutes I will get internet it’s 3 hours I work with internet this is making my job really difficult no I have been using rain for the past 5 years I had 3 sims with you I never had issues
PT
Phumelele T's update10 Mar 2025, 15:36
Reviewer Update
Last week I didn’t fade network for the whole week now I settled my account since I keep calling your team the guy said after 10 minutes I will get internet it’s 3 hours I work with internet this is making my job really difficult no I have been using rain for the past 5 years I had 3 sims with you I never had issues
PT
Phumelele T's updateReviewer Update
10 Mar 2025, 15:38I missed a really important meeting no if you can not provide me with service why should you pay for internet
PT
Phumelele T's update10 Mar 2025, 15:38
Reviewer Update
I missed a really important meeting no if you can not provide me with service why should you pay for internet