1 reviews | Active since Oct 2022
NETWORK ISSUES FOR THE PAST 2 MONTHS
Rain 5G is so horible of late... Works on its own Schedule which is the most emotionally devastating experience ever!!!
I have made calls to their contact centre shame their consultants are always willing to help even helped me with some "interface" settings on my Router however it didnt take the problem away...
In a day we are most likely to have only 2 hours of Uninterrupted internet but now my question is...what happens to the rest of the 22 Hours? When a person sends a complaint on email they inform that the "Tower in your region is down and technicians are working to fix it" FOR THE PAST 2 MONTHS???? Now we recently got notifications of "Increase of payments" ON WHICH SERVICE??? WE ARE PAYING FOR NO SERVICE!!! IT IS FRUSTRATING!!!
We are already dealng with Loadshedding...why do we have to deal with internet connection whilst paying for the damn thing? No man this is nonsense....Please redirect me to a different tower if need be otherwise I really need to find another SP that wont give such **** service....
Hi Gabisile
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Hi Gabisile
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Your technicians have been working on it for the past 2 months, However I will continue to wait for your "feedback" in anticipation hoping that it will be different from what yo have been telling me...
Your technicians have been working on it for the past 2 months, However I will continue to wait for your "feedback" in anticipation hoping that it will be different from what yo have been telling me...
Im writing again today to inform you that we still have the same probrlem.
I went to bed yesterday without internet and woke up to the same problem, Now I dont know if the problem is with my router or whatever coz you guys keep on saying youre "working on it power restored" yet theres no actual change!
Im writing again today to inform you that we still have the same probrlem.
I went to bed yesterday without internet and woke up to the same problem, Now I dont know if the problem is with my router or whatever coz you guys keep on saying youre "working on it power restored" yet theres no actual change!
