NM
Ntsako M
1 reviews | Active since Nov 2024
04 Apr 2025, 15:59
Network issues
It’s funny how rain is planning to increase their monthly subscription by R20 yet we never have network. We spend too many hours without network and when you call their call centre they tell you to remove your sim card what nonsense is that? Before they increase anything they should start by fixing their network issues.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
04 Apr 2025, 17:33Hi Ntsako M.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply04 Apr 2025, 17:33
Official
Hi Ntsako M.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's replyOfficial
04 Apr 2025, 17:40Hi Ntsako M,
Thank you for bringing your concern to us.
In line with inflation, we're updating the price of your plan.
We have refreshed your 4G network. Please run a speed test at www.speed.rain.co.za and send us the results once done.
Thank you,
rain.
Thank you for bringing your concern to us.
In line with inflation, we're updating the price of your plan.
We have refreshed your 4G network. Please run a speed test at www.speed.rain.co.za and send us the results once done.
Thank you,
rain.
Rain's reply04 Apr 2025, 17:40
Official
Hi Ntsako M,
Thank you for bringing your concern to us.
In line with inflation, we're updating the price of your plan.
We have refreshed your 4G network. Please run a speed test at www.speed.rain.co.za and send us the results once done.
Thank you,
rain.
Thank you for bringing your concern to us.
In line with inflation, we're updating the price of your plan.
We have refreshed your 4G network. Please run a speed test at www.speed.rain.co.za and send us the results once done.
Thank you,
rain.
NM
Ntsako M's updateReviewer Update
05 Apr 2025, 20:41At this rate Rain should be reimbursing cause what’s the point of having uncapped WIFI but still use your own data because they network is always ****ty!! Why am I spending 2-3 hours without network, even their consultants they’re just as useless as their network. Yesterday a lady called me told me to reboot and I did that but still the network is ****ty. I encourage everyone to cancel their subscription with the useless rain and join more reliable network providers
NM
Ntsako M's update05 Apr 2025, 20:41
Reviewer Update
At this rate Rain should be reimbursing cause what’s the point of having uncapped WIFI but still use your own data because they network is always ****ty!! Why am I spending 2-3 hours without network, even their consultants they’re just as useless as their network. Yesterday a lady called me told me to reboot and I did that but still the network is ****ty. I encourage everyone to cancel their subscription with the useless rain and join more reliable network providers