Network issues

Thank you,still waiting for you to sort out the issue, I am relying on it to do my work. Yesterday it worked for 3hrs and lost network again and should I really keep calling for the same problem repeatedly. This is vexing and causing a lot of inconvenience and extra cost .Not happy at all as this is happening for the 6th time.

🙄🤔 One of your technician Crescens send me a whatsapp and said that he would come and check the router today at 10,at 9:44 today I receive another whatsapp from Ben asking if I am available and I said yes and confirmed the address ,After few seconds I receive a whatsapp from him saying he is unavailable and he will respond as soon as he is available, Only God knows when and what time would that be .I might have to spend the whole day at home waiting for a no show.However the router has network now and I don't know for how long as it keeps losing network. It is evident that Rain has 0 respect or consideration towards their customers.

I fully understand that they work until 5pm however the appointment was scheduled for today at 10 already,it is not right to make an appointment for 10 and pitch up at 4 or 5 .Why m I doing all this chase, for something that I am paying for?very disappointed in your service. I won't be dropping any message, I will be canceling the contract.

I have spent the whole day waiting only to hear from the technician at 17:21 .Please I don't wanna be contacted again .If I lose network I cancel.VERY POOR SERVICE. Unforseen circumstances that he failed to notify me on the to reschedule?😏