CO
Chantelle O

1 reviews | Active since Jul 2023

10 Apr 2024, 18:10

Network Issues

What a waste of money! The agents promise to assist with network issues but they never did. I’m now cancelling my plan after 5 years being with them. And nobody cares about fixing my network problems.

0
Replies (4)
Rain
Rain's reply10 Apr 2024, 18:18
Official
Hi Chantelle O.

We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.

Thank you.
rain.
CO
Chantelle O's update10 Apr 2024, 18:25
Reviewer Update
And will you know which rain customer am i ?
CO
Chantelle O's update10 Apr 2024, 18:33
Reviewer Update
The router is currently in use, how do I test the connection because it disconnects after a few minutes of connecting.
CO
Chantelle O's update10 Apr 2024, 19:38
Reviewer Update
This thing is still not working, it wants me to go to Chrome and press connect after every 5 minutes without fail. This is nonsense. And the sad part I have already paid for it. Please cancel the services successfully and I request a refund. I clearly did not even use 20gb of this UNLIMITED DATA!