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Nontobeko N
1 reviews | Active since Jan 2024
18 Apr 2025, 13:21
Network Frustration
What is happening with Rain network today? Nothing is connecting and we're very frustrated.
Helpful (0)
Replies (12)0
Replies (12)
Rain's replyOfficial
18 Apr 2025, 14:00Hi Nontobeko,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are reviewing your query and will be in touch soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are reviewing your query and will be in touch soon.
Regards,
rain.
Rain's reply18 Apr 2025, 14:00
Official
Hi Nontobeko,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are reviewing your query and will be in touch soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are reviewing your query and will be in touch soon.
Regards,
rain.
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Nontobeko N's updateReviewer Update
18 Apr 2025, 14:03We've been receiving these messages since morning without any assistance
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Nontobeko N's update18 Apr 2025, 14:03
Reviewer Update
We've been receiving these messages since morning without any assistance
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Nontobeko N's updateReviewer Update
18 Apr 2025, 15:0015h15 please
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Nontobeko N's update18 Apr 2025, 15:00
Reviewer Update
15h15 please
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Nontobeko N's updateReviewer Update
18 Apr 2025, 15:21My phone is next to me so I don't understand
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Nontobeko N's update18 Apr 2025, 15:21
Reviewer Update
My phone is next to me so I don't understand
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Nontobeko N's updateReviewer Update
22 Apr 2025, 12:55Good day, when can we expect a delivery of the new router ordered last week?
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Nontobeko N's update22 Apr 2025, 12:55
Reviewer Update
Good day, when can we expect a delivery of the new router ordered last week?
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Nontobeko N's updateReviewer Update
24 Apr 2025, 17:02This is now unacceptable. We're approaching another long weekend without network. The new router was supposed to be delivered by Tuesday. It has not been delivered. You keep on escalating.
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Nontobeko N's update24 Apr 2025, 17:02
Reviewer Update
This is now unacceptable. We're approaching another long weekend without network. The new router was supposed to be delivered by Tuesday. It has not been delivered. You keep on escalating.
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Nontobeko N's updateReviewer Update
24 Apr 2025, 19:49As long as we will be receiving our router tomorrow. It's unfair to us and we have a long weekend without the network is frustrating. I have a lot of work to do also.
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Nontobeko N's update24 Apr 2025, 19:49
Reviewer Update
As long as we will be receiving our router tomorrow. It's unfair to us and we have a long weekend without the network is frustrating. I have a lot of work to do also.
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Nontobeko N's updateReviewer Update
24 Apr 2025, 23:08When? That's what we want to know as it's already been a week telling us that same story!
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Nontobeko N's update24 Apr 2025, 23:08
Reviewer Update
When? That's what we want to know as it's already been a week telling us that same story!
Rain's replyOfficial
25 Apr 2025, 09:13Hi Nontobeko,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention. We are currently looking into your delivery query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention. We are currently looking into your delivery query and will be in touch with you to assist further.
Thank you.
rain.
Rain's reply25 Apr 2025, 09:13
Official
Hi Nontobeko,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention. We are currently looking into your delivery query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention. We are currently looking into your delivery query and will be in touch with you to assist further.
Thank you.
rain.
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Nontobeko N's updateReviewer Update
25 Apr 2025, 21:28What's the progress because the 4g isn't working at all now even if I've top it up.
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Nontobeko N's update25 Apr 2025, 21:28
Reviewer Update
What's the progress because the 4g isn't working at all now even if I've top it up.
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Nontobeko N's updateReviewer Update
05 May 2025, 22:44Please send me a correct bill. Please check from this date of my query where I did not have network since the 18th of April till 27 April 2025 when we have paid for full service. Network is disconnected now when we had 2 weeks without network! Reconnect our services asap!
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Nontobeko N's update05 May 2025, 22:44
Reviewer Update
Please send me a correct bill. Please check from this date of my query where I did not have network since the 18th of April till 27 April 2025 when we have paid for full service. Network is disconnected now when we had 2 weeks without network! Reconnect our services asap!
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Nontobeko N's updateReviewer Update
15 May 2025, 16:50So are you telling me you're unable to pick up all that information really now? After all these queries made you are unable to resolve any including that new router? Even now the router isn't working. It's frustrating and it's not funny anymore.
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Nontobeko N's update15 May 2025, 16:50
Reviewer Update
So are you telling me you're unable to pick up all that information really now? After all these queries made you are unable to resolve any including that new router? Even now the router isn't working. It's frustrating and it's not funny anymore.