Network Done for Two Days. No Internet for Work

Item: Rain
Rating: 1
Author: Adele S

Network went down yesterday. Called to report it. They said their is a tower done. Still no internet today. Call again, now am told it is my router and would call back, no contact. I need internet for work tomorrow and still no coverage. I don't think, this what is expected. Upset.

Helpful (0)

Replies (2)

Rain's replyOfficial

13 May 2024, 08:21

Hi Adele Schultz,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply13 May 2024, 08:21

Official

Hi Adele Schultz,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Adele S's updateReviewer Update

14 May 2024, 12:34

RAIN did not get in touch, just automate responses. It is a bit ridiculous. I have not had no internet now going onto 4 days.
Nobody is contacting me after 4 calls. What is happening? Nobody seems to know. I need internet to work from home.

Adele S's update14 May 2024, 12:34

Reviewer Update