DM
Disebo M

1 reviews | Active since Jul 2020

26 Apr 2025, 16:07

Network coverage too bad

I've been a loyal customer to rain for about 4 years now and their network coverage has been a huge problem, I thought they will deal with the issue but it's seems the problem won't stop now. It's been 4 days now without network and my job requires internet access. I called they said the problem will be solved till now,the sad part I had to buy data from other service provider to access the internet and it doesn't last long that time I pay R595 but honestly the service for that amount is poor. My sister in Pretoria has been experiencing the same issue It's been two weeks without internet we even think of canceling and find a better service provider. I'm frustrated because I spend a lot of money to buy data to be able to work.

0
Replies (2)
Rain
Rain's reply26 Apr 2025, 16:50
Official
Hey Disebo M,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.
DM
Disebo M's update28 Apr 2025, 20:37
Reviewer Update
It's day 5 without network no feedback nothing,spending money to buy data from other service providers while I pay R595 monthly for your service it's really sad.