BM
Boitumelo M
1 reviews | Active since Jan 2021
01 Jan 2021, 14:19
Network coverage and bad customer service!
The agent we spoke to, shouted at my fiancé. We have poor network coverage and I bought the router after seeing that there’s coverage where I live however it still won’t connect well or give me the right speed and sometimes it disconnects. What poor customer service we got from someone who is very unprofessional.
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Replies (2)
Rain's replyOfficial
01 Jan 2021, 16:50Good afternoon Boitumelo
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you and get to the bottom of this?
Happy new year
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you and get to the bottom of this?
Happy new year
Regards
Mosa
Rain's reply01 Jan 2021, 16:50
Official
Good afternoon Boitumelo
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you and get to the bottom of this?
Happy new year
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you and get to the bottom of this?
Happy new year
Regards
Mosa
BM
Boitumelo M's updateReviewer Update
01 Jan 2021, 16:56***
BM
Boitumelo M's update01 Jan 2021, 16:56
Reviewer Update
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