Network connection

These people from Thailand they are so rude they just pick up the phone and not talk...Its been 3 days now with out network..and I work from home every month immediately after they deduct their money I don't get internet it's 4 months now doing this..im enough with rain and their Thailand people who give us their **** names and their stinking attitude...they just pick up and not talk.im canceling it this next month.i trusted this nonsense Rain they treat customers like **** and they won't respond because they never do.