Network

So im stil waiting on feedback, I have tried calling them today the call don't evens go through, I semd help from my router 101 no luck by getting a call, not sure if it's only me or is the other customers experiencing the same problemwhat is so hard to just sort out my issue by now I'm furious, if it's not compatible in my area say so and I will cancell but u guys letting me hang on for what... Irritated customer