*********** network

We've been without network for 1.5 days, I've called rain and reported it (***/***8). I was told that it will be reported to the advance network deparment. Several people from the complex has been reporting the issue since yesterday and to date our network has still not been resolved. Instead irrelevant instructions like putting the device to the window is given yet the problem is the tower and noone from Rain has been out to have a look at the tower and the tower is just outside of the complex.

Dont reply to this complaint with your generic response of saying we're on it. Just fix the issue.