Network

I've always been a happy client with Raim for the past 5 years... but lately I'm not satisfied with your service. I've logged thousands queries on Facebook with no assistance😭😭. Network in my area is off for 3 days , I'm being told technicians are working on it? O alternative is provided,come month end debit order will go off... or should I move to other service providers? I got a new job working night shift I can't login and I have a final written warning!!!!