lL
lebogang L

1 reviews | Active since Mar 2024

29 Jun 2024, 10:33

N

This company is lacking a lot of things, I had a subscription with them and I had it cancelled within a year but they kept it open and the billing didn’t stop, when I contacted them they said the amount will be written off and I have to make a payment for November coz I was a postpaid customer, I did that payment but I am still getting calls and SMS’s from them and their collection company saying I need to make payments, and even the collection company is unprofessional coz one consultants will say my account is updated but the second week I will get a call from another consultant saying I need to make a payment. Unprofessional, a lot of miscommunication and just *******

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Replies (1)
Rain
Rain's reply29 Jun 2024, 10:57
Official
Hi,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.