My reference number ...

Item: Rain
Rating: 1
Author: Greg

My reference number is ***6! I booked a rain wifi with an agent and he imputed the wrong id number! Now I have to start all over again

Helpful (0)

Replies (2)

Rain's replyOfficial

19 Aug 2024, 09:12

Hi Greg,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Best regards,

Rain's reply19 Aug 2024, 09:12

Official

Hi Greg,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Best regards,

Rain's replyOfficial

19 Aug 2024, 09:38

Hi Greg,

Thank you for taking our call. We have escalated the matter to the relevant department for assistance regarding the re-delivery of your order and updated personal details. Keep an eye on your call for any further communication.

Regards,
rain.

Best regards,

Rain's reply19 Aug 2024, 09:38

Official

Best regards,