My internet was slow and as a fai***** Rain shifted my network from 5G to 4G, I called their support line, they logged and escalated my issue and my line was back to 5G in 20min - real good service

My internet was slow and as a fai***** Rain shifted my network from 5G to 4G, I called their support line, they logged and escalated my issue and my line was back to 5G in 20min - real good service. This was the 4th time in 3 years that my network went down, every time I received excellent service.