TM
Tanaka M

1 reviews | Active since Mar 2018

22 Mar 2021, 14:14

My internet speed is RIDICULOUSLY slow

For the past week now my internet speed has been ridiculously low. My wifi will be on but not even WhatsApp works. I’m getting quite frustrated now because I’m paying money for a service that constantly lets me down. I’ve just tested my internet speed and my upload speed is 0.21 Mbps while my download speed is 0.19 Mbps. It’s basically unusable.

0
Replies (1)
Rain
Rain's reply22 Mar 2021, 16:21
Official
Good afternoon, Tanaka.

Please accept my humble apologies for the service that you have received thus far. 

I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket so that we can assist you 

Regards Mosa