My daughter confirms she took out the sim card and says that wasn't the first time so that can't be the problem and we lost network during my call regarding changing the wifi password so the problem started way before the sim card thing. Initially my call

I lost network on the router last week Thursday while on the call with one of the consultants as I was calling trying to get assistance changing wifi password since then I've been calling and with no help. Today it's Monday my kids haven't watched TV since my daughter studies online I've been buying data since then. Three agents telling me different stories 1. A technician is on its way 2. I'll help you online just be patient with us 3. You took the sim card out of the router and put it inside a mobile phone so your sim card is blocked. Same ppl from same company different versions. I'm done with Rain