MZ
Mickey Z

1 reviews | Active since Dec 2022

18 Dec 2022, 09:09

My company OKUHLE TILES is being affected because of Rain i dont think i will recommend them to anyone

I ordered the router from Rain which was delivered in two days and everything was ok in November and the first week of Dec. Since then until now i dont have data .I called them twice and reported my problem they keep saying they will escalate the matter but still today im without data. No sms or calls from Rain. The sad part is i dont even know if i would be helped and when coz i work from home so i really need the data im really frustrated or should i cancel Rain the other thing is my neibours have data and i dont

0
Replies (5)
Rain
Rain's reply18 Dec 2022, 09:12
Official
Hi Mickey.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain.
MZ
Mickey Z's update18 Dec 2022, 09:20
Reviewer Update
177 Buhle Park phase 5A Klipportjie Germiston 1401
MZ
Mickey Z's update20 Dec 2022, 09:16
Reviewer Update
Im stills waiting for network for the past week now for data from Rain but still nothing andstill no one is updating me im so frustrated . Please tell me where i can take this router to be checked or can you replace it with another one .and please stop telling me about the tower coz my neibours have network. Tell me if you cant fix this so i can look elsewhere my business is suffering
MZ
Mickey Z's update22 Dec 2022, 08:17
Reviewer Update
Thank you so much for getting back to me. Your technical team came and fixed the data problem they changed the inside router and put one outside on the roof they worked until 10pm and finally got it working.
MZ
Mickey Z's update22 Dec 2022, 08:19
Reviewer Update
Thank You so much for your help Hello peter you always do your best