Hellopeter
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Vuyiswa N

1 reviews | Active since May 2023

09 Sept 2025, 09:08

MY ACCOUNT DEBITED TWICE

I WANT TO REPORT RAIN WITH THEIR UNPROFESSIONAL SERVICE , THEY DEBITED MY ACCOUNT TWICE NOW THEY ARE REFUSING TO REFUND ME EVERYDAY IT'S A DIFFERENT STORY 8 DAYS LATER I HAVEN'T RECEIVED MY REFUND.THEIR SERVICE IS POOOOOOOOOOOOOOOOOOOOOOOOOOOR.DO NOT SIGN UP WITH THIS COMPANY.

0
Replies (7)
Rain
Rain's reply09 Sept 2025, 09:29
Official
 Hi Vuyiswa

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain. 
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Vuyiswa N's update10 Sept 2025, 10:56
Reviewer Update
i cancelled the whole package August 2025,to my surprised the is another active order which doesn't make sense who created that order i want answers because i no longer want any service with you guys, the whole package was collected but on the profile the is active order. what the hell is happening. I am still waiting for my refund and on their profile i am unable to delete my card details. I WANT ANSWERS I WONT STOP I UNTIL I GET MY REFUND BACK YOU GUYS ARE UNPROFESSIONAL.
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Vuyiswa N's update10 Sept 2025, 11:00
Reviewer Update
EXPLAIN THIS WHY THE IS ACTIVE ORDERS ON THE PROFILE WHY IT'S NOT SHOWING CANCELLED???image.png 90.08 KB
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Vuyiswa N's update10 Sept 2025, 11:04
Reviewer Update
WHY MY PACKAGE NOT CANCELLED ???

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Vuyiswa N's update10 Sept 2025, 11:49
Reviewer Update
no it's not it's written active orders
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Vuyiswa N's update10 Sept 2025, 11:50
Reviewer Update
EXPLAIN THIS???
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Vuyiswa N's update10 Sept 2025, 13:27
Reviewer Update
HOW DO I REMOVE MY CARD PAYMENT ON THE PROFILE BECAUSE THE IS NO OPTION.