OV
Octavia V

1 reviews | Active since Oct 2019

14 Sept 2025, 09:10

Mrs V

Since month end last we have being having slow network not even sure if it is slow or not working everyday around 4pm network will stop working then come back after an hour or so then work for 20 to 30min then offline again then on for few MINUTES OFF AGAIN I tried calling no answer send email no respond EVEN NOW WE OFFLINE 😡😡😡GUYS RAIN SERVICE IS BAD THATS WHY THEY LOOSING CUSTOMERS THEY CARE ABOUT CUSTOMER SERVICE And we paying for this service…IM REALLY ANGRY AND ANNOYED COS WE USE THIS SERVICE FOR TV

0
Replies (2)
Rain
Rain's reply14 Sept 2025, 10:21
Official
Hi Octavia,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain. 
Rain
Rain's reply14 Sept 2025, 10:21
Official
Hi Octavia,

Thank you for taking our call, we are available for any further assistance.

Regards,
rain.