OV
Octavia V

1 reviews | Active since Oct 2019

14 Jun 2025, 11:32

Mrs TWALA

We always suffer to get network every long weekend or public holiday we don’t have network it’s been 3days without network then when you call them they tell you to reboot do this do,that but still no network and some of us we work with Wi-Fi and if the is no network no TV.If the tower it’s not down it is going under maintenance LIKE FOR 3DAYS

0
Replies (3)
Rain
Rain's reply14 Jun 2025, 12:14
Official
Hi Octavia,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your network connection query, and we're looking into the matter

Regards,
rain.
OV
Octavia V's update16 Jun 2025, 22:41
Reviewer Update
Even now your engineers are working on the issue ????????we still don’t have network the whole long weekend and RAIN expect us to pay full amounts????? this is bull sh**t …I’m taking my accounts somewhere else 😡😡😡😡😡😡😡
OV
Octavia V's update16 Jun 2025, 22:43
Reviewer Update
They don’t even communicate no sms or EMAIL