1 reviews | Active since Dec 2018
Mr Vusimuzi
I'm very upset 😡 😒 with the kind of service I received with Rain I took up a router late last year November they debited me without even used the data I didn't complain. Fast forward the whole of December I didn't have signal they billed me whereas they said they won't because the fault is was with them. I requested the cancelation by March they didn't do I never paid from April mind you they billed me for the two months when they were not supposed to do. They came collected their router they claiming I'm owing them one month service and they keep making trying to debit my account and making my account to stay on minus monthly yet they can't communicate via phone call and resolve the issue I'm the one wasting my airtime to call them it's over a year now. Their customer service is pathetic and so with service center very useless and arrogant no one knows anything at Rain I'm so disappointed 😞 😢
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
Thank you for taking our call. Your billing has been duly amended and your account is in good standing with us and no further debits will be facilitated.
Regards,
rain.
Thank you for taking our call. Your billing has been duly amended and your account is in good standing with us and no further debits will be facilitated.
Regards,
rain.
We're glad to have been of assistance and providing you with a positive experience.
Regards,
rain.
We're glad to have been of assistance and providing you with a positive experience.
Regards,
rain.
