MB
Mogamad B

1 reviews | Active since Feb 2014

26 Sept 2024, 12:45

Mr. MA Bailey

After numerous calls to the Rain call centre I'm once again defeated, cheated for service you have paid for but not received. It's been approximately 16 days now that my line speed to not exceed 10mbps and I'm paying for at least 60mbps. This ****py service and occurrence at like clock work with Rain. Every 2 to 3 months the network have some type of problem. And the most ludicrous part of this story is the Tower is not even 100 meters aways from my home 60mts to be exact. We done with Rain. I will keep posting about the problematic network and service until I receive I'm legally requested to stop.

0
Replies (2)
Rain
Rain's reply26 Sept 2024, 12:49
Official
Hi Mogamad A.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.
MB
Mogamad B's update26 Sept 2024, 13:04
Reviewer Update
Are you going to reimburse me for the bad service or the network speed your company boldly claims but do not provide.