Mr

I have been contacting rain for the past 2 months and 2 billings regarding a downgrade from rain work R825 to rain home R625. Every month I am told I need to pay the R825 and the R625 will take effect the following billing date. I just checked my account and the downgrade was not made on my account. This is poor service and if this is not sorted by my next billing date I will change my WiFi to a better service provider and let my lawyers handle this because I am not settling another R825 for poor service