WK
Wesley K

1 reviews | Active since Sept 2012

29 Aug 2025, 08:30

Moving houses

I am moving houses and would like to get assistance in moving the outdoor router From the roof to the new house

There is no way to communicate with the support team . Can they make their website more user friendly

0
Replies (5)
Rain
Rain's reply29 Aug 2025, 08:43
Official
Hi Wesley,

 Thank you for bringing your complaint to our attention,

 We will be in touch to further assist.

 Regards,
 rain.
WK
Wesley K's update29 Aug 2025, 11:43
Reviewer Update
That is your problem not mine

So who must go up the roof to remove it because it is your technician that put it there
WK
Wesley K's update29 Aug 2025, 12:32
Reviewer Update
Then i will leave it on the roof for you guys to come remove

You put it there and I can’t go up the roof to remove it
WK
Wesley K's update29 Aug 2025, 12:32
Reviewer Update
This is unacceptable
WK
Wesley K's update31 Aug 2025, 14:37
Reviewer Update
So what must happen to the internet

What will i use will you bring me another router for me to use