RF
Ruan F

1 reviews | Active since Apr 2014

29 Jun 2020, 11:40

MOST USELESS PROVIDER - WORSE THAN TELKOM

I wish I could have given -5 stars.

Cannot contact support telephonically. I logged tickets since last week Monday and a week later I get mails that all my tickets is closed yet I have not had any feedback on them. Their Facebook chat is not helping as they are ignoring me. Facebook shows that the messages has been read but yet they do not respond. MOST USELESS PROVIDER EVER.

0
Replies (2)
Rain
Rain's reply29 Jun 2020, 12:40
Official
Hi Ruan

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima






RF
Ruan F's update29 Jun 2020, 12:41
Reviewer Update
I have been hearing that same words since last week Tuesday (23 June 2020). So not holding my breath