Most useless product ever !!!!

It is really an effort to write this complaint considering the service I received. From day one I received the equipment it did not work. The sim and router never connected to the my closest tower and even after several calls and emails explaining the technical details, and eventually cancelling the product (so they say).I am still sitting with your equipment, you keep on trying to debit my bank account ???? COME AND COLLECT YOUR EQUIPMENT ,CANCEL AND REMOVE THE DEBIT ORDER AND CLEAR MY PROFILE FROM YOUR SYSTEM !!!!! If I can you give you a friendly piece of advice …..Work on your customer service skills, upskill your consultants technical abilities as clearly they don't know how to troubleshoot and employ capable people to follow up on your after sales service