MM
Mbasa M
1 reviews | Active since Nov 2022
14 Nov 2022, 19:27
Most horrible service ever.
I haven't had internet since Saturday night and everytime I call, I get told that they have escalated my issue to the network department but still nothing has been done. And I work from home I need the internet to work. I have sent more than 3 emails just today and no reply on them.
Helpful (0)
Replies (11)0
Replies (11)
Rain's replyOfficial
14 Nov 2022, 19:33Hi Mbasa
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply14 Nov 2022, 19:33
Official
Hi Mbasa
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
MM
Mbasa M's updateReviewer Update
14 Nov 2022, 20:57Hi, power since saturday evening? So meaning tomorrow as well i wont't have internet as well.
And can't my router connect to the near towers to me than to commect to a one 5 km away from me?
And can't my router connect to the near towers to me than to commect to a one 5 km away from me?
MM
Mbasa M's update14 Nov 2022, 20:57
Reviewer Update
Hi, power since saturday evening? So meaning tomorrow as well i wont't have internet as well.
And can't my router connect to the near towers to me than to commect to a one 5 km away from me?
And can't my router connect to the near towers to me than to commect to a one 5 km away from me?
MM
Mbasa M's updateReviewer Update
16 Nov 2022, 07:04Good morning,
Again today i'm waking up without internet not sure what is the issue? can you please help thank you.
Again today i'm waking up without internet not sure what is the issue? can you please help thank you.
MM
Mbasa M's update16 Nov 2022, 07:04
Reviewer Update
Good morning,
Again today i'm waking up without internet not sure what is the issue? can you please help thank you.
Again today i'm waking up without internet not sure what is the issue? can you please help thank you.
MM
Mbasa M's updateReviewer Update
16 Nov 2022, 09:49Is there anything thing that can be done for me to be connected in the meanwhile ? maybe connect me to another close tower?
MM
Mbasa M's update16 Nov 2022, 09:49
Reviewer Update
Is there anything thing that can be done for me to be connected in the meanwhile ? maybe connect me to another close tower?
MM
Mbasa M's updateReviewer Update
16 Nov 2022, 12:11I have tried that many times it doesn't help at all. not sure what to do now because the above doesn't work at all.
MM
Mbasa M's update16 Nov 2022, 12:11
Reviewer Update
I have tried that many times it doesn't help at all. not sure what to do now because the above doesn't work at all.
MM
Mbasa M's updateReviewer Update
16 Nov 2022, 12:56That is like 18 km away from my place why?
MM
Mbasa M's update16 Nov 2022, 12:56
Reviewer Update
That is like 18 km away from my place why?
MM
Mbasa M's updateReviewer Update
24 Nov 2022, 07:51Good morning,
Again this morning i'm waking up to no internet, can you please check what is the issue this time.
Thanks in advance.
Again this morning i'm waking up to no internet, can you please check what is the issue this time.
Thanks in advance.
MM
Mbasa M's update24 Nov 2022, 07:51
Reviewer Update
Good morning,
Again this morning i'm waking up to no internet, can you please check what is the issue this time.
Thanks in advance.
Again this morning i'm waking up to no internet, can you please check what is the issue this time.
Thanks in advance.
Rain's replyOfficial
24 Nov 2022, 08:33Please note that there is an alarm on the nearest site. our technicians are working on the issue
Rain's reply24 Nov 2022, 08:33
Official
Please note that there is an alarm on the nearest site. our technicians are working on the issue
MM
Mbasa M's updateReviewer Update
24 Nov 2022, 08:53Why are you guys having the same issue every week, Because it's making our lives very difficult to work.
MM
Mbasa M's update24 Nov 2022, 08:53
Reviewer Update
Why are you guys having the same issue every week, Because it's making our lives very difficult to work.
Rain's replyOfficial
24 Nov 2022, 09:44I do apologize for the inconvenience.
Rain's reply24 Nov 2022, 09:44
Official
I do apologize for the inconvenience.
MM
Mbasa M's updateReviewer Update
24 Nov 2022, 11:15Any update regarding this site?
MM
Mbasa M's update24 Nov 2022, 11:15
Reviewer Update
Any update regarding this site?