jT
jamakazi T

1 reviews | Active since Jan 2026

11 Feb 2026, 09:47

MORE TRICKS FROM RAIN !!1

I had an issue with my account and a gentleman called Daniel ,assited me and we worked out a payment plan .I've made the first payment and i was promised ,i would be recconected as soon as ive made that payment,Really its just my payment for end of Jan paid two weeks late. ,now that i have paid ( the next payment is due 25 Feb,I should be connected until then) I'm being asked to pay the ammount that is only due on the 25 February before i get connected .When i told Daniel that i still dont have Wifi even though I've paid he said they have to connect me manually and everytime i send an email ,there is no response.They trick you into paying your account and promise to reconnect you and then you are told something different to pay again .To think that i wanted to cancel and they came at me with all sort of tricks and solutions to stop me from doing that.I should have just trusted my gut .There is no end to Rain's tricks and lies.Be warned !!!

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Replies (11)
Rain
Rain's reply11 Feb 2026, 11:05
Official
Hi jamakazi,
Thank you for bringing this to our attention. We're sorry to hear about your experience.

We’re looking into your billing enquiry and will reach out soon with an update.

Regards,
rain

jT
jamakazi T's update11 Feb 2026, 17:26
Reviewer Update
Hello Rain a lady called me earlier and said I should reboot when I get home .I have switched on and off twice. Im still not connected.
jT
jamakazi T's update11 Feb 2026, 17:36
Reviewer Update
I did .still not connected
jT
jamakazi T's update11 Feb 2026, 18:00
Reviewer Update
Hi ,I just spoke to an agent who told me I will not be connectedted until I pay the amount due on the 25 Feb early .why would you tell me to reboot if you knew I wouldn't be connected? Please stop these games Rain !!!! It's exhausting .I'm so sick of being sent from pillar to post. You guys perform for Hello Peter so you appear to be fixing the mistakes and then in private you continue with the same nonsense. Please stop wasting my time!
jT
jamakazi T's update11 Feb 2026, 18:25
Reviewer Update
Still not connected.
jT
jamakazi T's update11 Feb 2026, 18:31
Reviewer Update
I've just been told my account is up to date and it's a technical issue ,someone from the technical team will reached out to me and yet no one from the technical team has reached out to me .It looks like stalling tactics to me. Still waiting. Since Monday 6pm .its now Wednesday ,same story .
jT
jamakazi T's update12 Feb 2026, 18:11
Reviewer Update
Hello
I'm still not connected. Rebooted again twice .still no wifi .
jT
jamakazi T's update13 Feb 2026, 12:57
Reviewer Update
Will do so .Thank you ☺
jT
jamakazi T's update18 Feb 2026, 18:03
Reviewer Update
Good evening

My router has been delivered .I am still not connected.i swapped my old router with my Sim card for this new 101.I was told I don't need a sim for my new router ,but when i call suppport they tell me i do and that's why my wifi isn't connected. PLEASE HELP !!!!
jT
jamakazi T's update19 Feb 2026, 19:43
Reviewer Update
Connected .Thank you ❤️ All is well.
jT
jamakazi T's update20 Feb 2026, 09:27
Reviewer Update
Thank you .Will do .☺