XS
Xolani S

1 reviews | Active since Dec 2017

29 Jan 2025, 07:26

MORE RAIN INCOMPETENCE

I ported my number to rain when i got the rain 1 offering, now i want to port out they are telling me i cant port out a number they allocated me.This is after logging multiple service request after my porting attemps where unsuccessfull. Now their sim is de-activated . All they have to do is re-activate the sim for me to port out but unfirtunately they are not competent enough to do just that.

0
Replies (2)
Rain
Rain's reply29 Jan 2025, 07:32
Official
Hi Xolani S

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
XS
Xolani S's update29 Jan 2025, 11:05
Reviewer Update
The Porting Attempt and a request for assistance was sent 8 days before the service was canceled. due to your incompetence, you should be able to re-active the number so i can port my number out