AW
Adam W
1 reviews | Active since Jul 2024
02 Jul 2024, 21:21
Months of double billing and no feedback from RAIN
Upgraded to Rain One 5G. Since then my bill was double. Previous contract was cancelled and the bill was correct for 1 month and then again in June 2024 it was double. Made contact with billing section and have been waiting 3weeks for feedback. This is really pathetic since 4G contract was cancelled but still Rain billed for both services.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
02 Jul 2024, 21:28Hi Adamalize W.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply02 Jul 2024, 21:28
Official
Hi Adamalize W.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
AW
Adam W's updateReviewer Update
03 Jul 2024, 21:4424hrs and still no feedback on my complaint
AW
Adam W's update03 Jul 2024, 21:44
Reviewer Update
24hrs and still no feedback on my complaint
AW
Adam W's updateReviewer Update
04 Jul 2024, 10:12My apologies were in meeting. Ok so just want clarity my 4G was cancelled and not my Rain One 5G?
AW
Adam W's update04 Jul 2024, 10:12
Reviewer Update
My apologies were in meeting. Ok so just want clarity my 4G was cancelled and not my Rain One 5G?