jT
jamakazi T
1 reviews | Active since Jan 2026
28 Jan 2026, 11:22
MONTH TO MONTH MEANS BINDING CONTRACT AT RAIN MOBILE (MISLEADING ADVERTISING )
*****STERS !!!!! There is no month to month on Rain .BE WARNED !!! You are signing for a contract that you don't even know about .If you cant afford Netflix on a certain month, they dont charge you ,you resume payment when your finances have improved and your service is reconnected .With Rain they charge you for the month you didn't pay for ,even though your service was disconnected !!!! Furthermore ,they block you from canceling your subscription.They call you and ptretend they will help you cancel your subcription ,but drag it so you owe them and when you try to cancel your self the app freezez.Someone please explain Month to month to me ,please maybe im confused .Thank you .
Helpful (0)
Replies (4)0
Replies (4)Rain's replyOfficial
28 Jan 2026, 12:09Hi Jamakazi
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply28 Jan 2026, 12:09
Official
Hi Jamakazi
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
jT
jamakazi T's updateReviewer Update
28 Jan 2026, 13:27i used January ,but i paid for it at the end of December .I cant afford February ,so i have not paid end of Jan,for February service .I was going to pay again end of Feb for March if my finances improve,but your customer service agents are calling me demanding money for February ,which i dont have because i can not afford it.My service has already been cut off.Im ok with that ,but why charge me for a service im not receiving ? Please cancel my subscription ,i will find another network that will allow me to pay when i can afford the service, disconnect me when i havent paid and reconect once i've paid again.I thought that was what i was paying for .Month to month is like rent ,You pay ahead for the next month .You guys are charging me for service i have not even received yet .
jT
jamakazi T's update28 Jan 2026, 13:27
Reviewer Update
i used January ,but i paid for it at the end of December .I cant afford February ,so i have not paid end of Jan,for February service .I was going to pay again end of Feb for March if my finances improve,but your customer service agents are calling me demanding money for February ,which i dont have because i can not afford it.My service has already been cut off.Im ok with that ,but why charge me for a service im not receiving ? Please cancel my subscription ,i will find another network that will allow me to pay when i can afford the service, disconnect me when i havent paid and reconect once i've paid again.I thought that was what i was paying for .Month to month is like rent ,You pay ahead for the next month .You guys are charging me for service i have not even received yet .
jT
jamakazi T's updateReviewer Update
28 Jan 2026, 13:35Also what does it mean to say youre charging for active service not for usage ? What usage ,when ive been disaconnected ? what am i using ? I repeat ,when i dont pay Netflix ,they simply disconnect me for that particular month and once ive paid ,they recconect me again That is what i understand Month to month to be .Kindly change your advertising because youre misleading people ,Let them know that you are month to month with a fee for having an open account with Rain and see how many subscribers you will have then .Basically youre charging me for having an ccount with you even though you disconnect service immediately !
jT
jamakazi T's update28 Jan 2026, 13:35
Reviewer Update
Also what does it mean to say youre charging for active service not for usage ? What usage ,when ive been disaconnected ? what am i using ? I repeat ,when i dont pay Netflix ,they simply disconnect me for that particular month and once ive paid ,they recconect me again That is what i understand Month to month to be .Kindly change your advertising because youre misleading people ,Let them know that you are month to month with a fee for having an open account with Rain and see how many subscribers you will have then .Basically youre charging me for having an ccount with you even though you disconnect service immediately !
jT
jamakazi T's updateReviewer Update
30 Jan 2026, 09:17Thank you for sorting out my issue .A really great gentleman by the name of Daniel sorted out all my concerns I appreciate the prompt response.Thank you .☺
jT
jamakazi T's update30 Jan 2026, 09:17
Reviewer Update
Thank you for sorting out my issue .A really great gentleman by the name of Daniel sorted out all my concerns I appreciate the prompt response.Thank you .☺
