LJ
Lerato J
1 reviews | Active since Jan 2020
27 Feb 2025, 12:18
Month to month contract **** by RAIN!
I requested a cancellation with Rain last year, confirmation of cancellation was never sent, my account is still billing, different amounts each month with 0.00 data usage, I have sent an inquiry which was not answered why is my account still being billed when I cancelled and I am not using the data, this is a month to month contract. why am I being billed.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
27 Feb 2025, 12:47Hi Lerato J,
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your cancellation query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your cancellation query; we will be in touch to further assist.
Regards,
rain.
Rain's reply27 Feb 2025, 12:47
Official
Hi Lerato J,
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your cancellation query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your cancellation query; we will be in touch to further assist.
Regards,
rain.
LJ
Lerato J's updateReviewer Update
27 Feb 2025, 13:44I didnt receive a call from rain, maybe try again or respond to my email.
LJ
Lerato J's update27 Feb 2025, 13:44
Reviewer Update
I didnt receive a call from rain, maybe try again or respond to my email.
LJ
Lerato J's updateReviewer Update
27 Feb 2025, 15:06You may proceed. and advise. please remove my number from the above comment, as its my active cellphone and the is no missed call from Rain.
LJ
Lerato J's update27 Feb 2025, 15:06
Reviewer Update
You may proceed. and advise. please remove my number from the above comment, as its my active cellphone and the is no missed call from Rain.