NL
Nokesmp L

1 reviews | Active since Nov 2017

27 May 2024, 08:55

MONEY TAKEN FROM MY ACCOUNT

RAIN HAS DEBITED MY ACCOUNT TWICE ON THE 25 MAY 2024 AFTER NUMEROUS TIMES I HAD ASKED THEM TO CANCEL MY SUSCRIBTION. HOW CAN I BE PAYING FOR WIFI WHICH WAS DISCONNETED??? HOW DO I GET MY MONEY BACK????????

0
Replies (2)
Rain
Rain's reply27 May 2024, 09:11
Official
Hi Shenora W

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
NL
Nokesmp L's update27 May 2024, 21:05
Reviewer Update
They didn’t send me a cancellation reference as they kept telling me owing yet you disconnected your services and the WiFi was not working due to the tower being far out.