HL
Henri L

1 reviews | Active since Jan 2023

03 Jan 2023, 09:38

Money hunger Bussniss

Business reply Rain Internet Service Provider's reply:

08 Dec 2022, 12:22

Our billing is postpaid, you use the service and pay after. The upfront you pay is loaded as a credit on your profile Private Reply

08 Dec 2022, 12:29

So if i cancel i get the credit back. Business reply Rain Internet Service Provider's reply:

08 Dec 2022, 12:56

You used that credit.

On December 2022, you activated the 4G sim card and made an upfront payment of R479 which was loaded on your profile as a credit, this meant that on the 1st of January you will not be charged anything on your bank card for December's services, the charge will be on your upfront credit Private Reply

Yet you took my money today.

0
Replies (4)
Rain
Rain's reply03 Jan 2023, 10:02
Official

Hi Henri 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
 
HL
Henri L's update03 Jan 2023, 11:23
Reviewer Update
Rain Internet Service Provider's reply:
03 Jan 2023, 10:05


Please note that your billing system is front and your payment date is the 1st of every month, so you will be billed on the 1st.

I do apologize for the miscommunication


No there is no miscomunication. I want my money back. You say one thing and do another. You are ***** ***** *****. Thats what u are. I am done with you.
HL
Henri L's update03 Jan 2023, 11:54
Reviewer Update
All Rain is good for is *****ing peoples money.
HL
Henri L's update03 Jan 2023, 13:07
Reviewer Update
Whats the difference between legacy customers and myself?