Money deducted without being helped

Item: Rain
Rating: 1
Author: Nonkululeko N

Disgusted service! I bought a simcard and tried to activate it today but with fail! They deducted my money but kept on saying that my address doesn't match I want a refund immediately as I am unhappy with their service.

Helpful (0)

Replies (2)

Rain's replyOfficial

01 Oct 2020, 15:16

Hi Nonkululeko

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

Rain's reply01 Oct 2020, 15:16

Official

Nonkululeko N's updateReviewer Update

01 Oct 2020, 18:48

Hi Yeoline

Thank you for your prompt response I will await for that agent to assist, I am hoping it won't delay.
Thanks

Nonkululeko N's update01 Oct 2020, 18:48

Reviewer Update

Hi Yeoline

Thank you for your prompt response I will await for that agent to assist, I am hoping it won't delay.
Thanks