WC
Welcome C

1 reviews | Active since Nov 2024

15 Sept 2025, 09:40

Money deducted without authority

Rain deducted my money today and they are supposed to deduct month end. And now I am sitting with no transport money to work. I've been sitting for over 3 hours for them to call. What kind of service provider is this, deducting money on unauthorized dates, this is ******** behavior. How are we supposed to trust a service provider behaving like ********s. I need my money back, I need to commute to work. What should I do.

0
Replies (12)
Rain
Rain's reply15 Sept 2025, 09:58
Official
Hi Welcome.

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
WC
Welcome C's update15 Sept 2025, 11:47
Reviewer Update
No I want my money back. I had to skip work today because I don't have transport money. I borrowed that money to sustain me for the month. Not for you to take it. Yes I missed my payment for 1st of September. I was going to make the payment month end when I get paid. I never agreed for you to deduct mid month. I need my money back. I need to go to work
WC
Welcome C's update15 Sept 2025, 11:51
Reviewer Update
The worst part is I've been trying to call and no one picks up the phone till I ran out of airtime. What should I do now? I can't skip work for the remainder of the month. I borrowed that money for transport, now I'm stuck. What you are doing is ********* and I'm at risk of loosing my job. What am I supposed to use for transport till month end.

Someone please call me and reverse my money so that I can go to work. Whatever is owing I will pay month end as per the subscription.

My number is ***
WC
Welcome C's update15 Sept 2025, 12:11
Reviewer Update
So now you are telling me that to hell with my job?
WC
Welcome C's update15 Sept 2025, 12:12
Reviewer Update
Is that your organization stand for? Allow people to lose their jobs? My subscription was due 1st of September and I didn't pay, you cut off the internet. Why are you deducting on the 15th?
WC
Welcome C's update15 Sept 2025, 12:13
Reviewer Update
I borrowed that money for transport to work. And not for rain to take it. How am I supposed to get to work for the remainder of month?
WC
Welcome C's update15 Sept 2025, 12:18
Reviewer Update
I need my money
WC
Welcome C's update15 Sept 2025, 12:18
Reviewer Update
I need my money
WC
Welcome C's update15 Sept 2025, 12:19
Reviewer Update
I need my money
WC
Welcome C's update15 Sept 2025, 12:22
Reviewer Update
Rain I need my money. Or else I will loose my job. What more do I need to say
WC
Welcome C's update15 Sept 2025, 12:32
Reviewer Update
Today I will loose my job because of this service provider. I wouldn't recommend it to anyone. They take my money and no one cares to call me back
WC
Welcome C's update15 Sept 2025, 12:32
Reviewer Update
I need my money